A same day reply is assured and will include a firm turn-around time once the full source text has been sighted.

Most work is received by email as scanned copy or digital file attachments.

Official documents are usually translated in standardised extract format acceptable to the Australian authorities. Translations certified with NAATI* accreditation stamp are returned in hard copy and for this a postal address is required.

Payment is agreed in advance but usually invoiced at delivery of the translation. Within Australia, payment by internet banking is accepted. For international orders, PayPal is preferred.